My Primary and Secondary Tutor is committed to safeguarding your privacy. We collect, use and are responsible for certain Personal Data about you. For the purposes of the Data Protection Legislation, the controller of your Personal Data is Karen Simpson, as trading My Primary and Secondary Tutor. Contact her at the below details. If you have any questions or problems regarding the use of your Personal Data and she will gladly assist you.
Name: Karen Simpson, trading as My Primary and Secondary Tutor
Address: 33 Slackbuie Way, Inverness, IV2 6AT
Phone number: 07919 532071
E-mail: karen@myprimaryandsecondarytutor.com
We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share Personal Data, your rights in relation to your Personal Data and on how to contact us and supervisory authorities in the event you have a complaint.
We adhere to the following data protection principles which require that Personal Data is:
The UK GDPR also includes a principle of 'accountability', which requires My Primary and Secondary Tutor to take responsibility for its processing and to be able to demonstrate compliance with the UK GDPR.
You can exercise any of the following rights by contacting us on karen@myprimaryandsecondarytutor.com.
Under the Data Protection Legislation, you have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we
have one month to respond to you.
Information you have provided us with
This includes your name, home address, e-mail address, telephone number, any special education needs information and emergency contact name and contact number. We also collect personal data from the children we provide our services to. This includes their name, age/DOB, class, school, medical needs and their interests.
Information we gather from providing our services to you
We gather information from the services we provide including information about your child's level from the initial assessment which we share with you verbally during the assessment and share between our lead tutor and your tutor. We gather information about your child's progress through providing our services which are shared between tutor and lead tutor through our monthly progress reports. We gather information about your child's progress and share this with you through our weekly feedback messages. We use third party providers to share and store this information including Tutorbird, AirTable, FreeAgent, Google, MailerLite, One Drive, Class Dojo, Meta, and Google Shared Drive.
Publicly available information
We might gather Personal Data about you that is publicly available.
Why we need your Personal Data
We need to collect your Personal Data so that we can:
provide our service to you. This includes, for example, registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services;
enhance your customer experience;
fulfil an obligation under law or contract;
to track the progress of children enrolled in our services
to communicate with you either about the services we provide to you, for sales or for invoicing purposes;
to send you personalised offers (from us and/or our carefully selected partners);
to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
to conduct questionnaires concerning client satisfaction; and to send you newsletters and campaign offers (from us and/or our carefully selected partners).
When we use your Personal Data we are required to have a lawful basis for doing so. There are various different lawful bases upon which we may rely, depending on what Personal Data we process and why. We may process your Personal Data where it is necessary for our legitimate interests or your legitimate interests. We may also process your Personal Data with your consent, on the grounds of entering into a contract with us, fulfilling contractual obligations or fulfilling our legal obligations.
Where we process your Personal Data for marketing purposes, you have the right to object to us using your Personal Data. If you wish to object to any of the above processing, please contact us at karen@myprimaryandsecondarytutor.com.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
the link between purposes, context and nature of Personal Data is suitable for further processing;
the further processing would not harm your interests; and
there would be appropriate safeguarding for processing.
Throughout our website (www.myprimaryandsecondarytutor.com.) we may link to other websites. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
Who else can access your Personal Data
Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We share your Personal Data with:
Tutorbird - https://www.tutorbird.com/privacy-policy/
Concrete CMS - https://www.concretecms.com/about/legal/privacy-policy
Airtable - https://www.airtable.com/company/privacy
FreeAgent - ttps://www.freeagent.com/company/gdpr/
Class Dojo - https://www.classdojo.com/en-gb/privacycenter/
Google Workspace - https://cloud.google.com/privacy/gdpr
One Drive - https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview
Airtable - https://support.airtable.com/docs/gdpr-at-airtable
Meta - https://www.facebook.com/business/gdpr
MailerLite - https://www.mailerlite.com/gdpr-compliance
We only work with processing partners who are able to ensure adequate levels of protection to your Personal Data and when it is required for specific purposes.
We may also disclose your Personal Data to third parties or public officials when we are legally obliged to do so. This may include sharing children's Personal Data with the consultants we engage with for the purposes of providing our services. We might disclose your Personal Data to third parties if you have consented to the disclosure.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring your Personal Data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we cannot guarantee the security of information. We will notify you if there is a high risk to your rights and freedoms as a result of the data breach. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
Google Analytics
We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
How long we keep your Personal Data
We will retain your Personal Data for as long as necessary for the purposes we have set out above. At your request or if you do not engage with us for a period of 3 years, we will review and may delete any information that we no longer have a legitimate reason to retain.
Your Personal Data may be retained longer by the third parties listed above in accordance with their privacy policies.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details contained within this Privacy Policy.
You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Ref: C1469191
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy From time to time and will always publish updates on our website.
Last reviewed: May 2024
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